While attackers may use emotions to get their targets to expose information and grant access without proper authorization, at Click Armor, we use other types of psychological triggers to engage people to learn about cybersecurity.
As part of our on-boarding process, we think about things like “Why would somebody want to play a cybersecurity game in the first place?”
We aim to put people into a mindset where they are open to giving this new game platform a try, to see what it’s about. If we give them an image in an email invitation or newsletter, they may wonder, “Is that what a virus really looks like?” or “What’s this thing going to do if I play?” (Hint: Maybe they’ll even get a chance to “be” the virus…)
Then we provide an experience that challenges them to see what they can achieve. We then follow up by giving them feedback on how they can do better. We use natural tendencies for people to want to progress, challenge their creativity, and seek things they can’t yet have, or see if something unexpected might happen. Even losing can be fun in some situations, if it’s not too discouraging, and you don’t lose too much…
It’s all about embedding the right emotional triggers into the employees’ experiences, which can make learning a more engaging experience than traditional eLearning programs. Once you see how it works, we think you’ll want to explore Click Armor further.
If you would like to explore how we can improve engagement and knowledge retention in your awareness training to avoid unexpected losses due to security breaches or incidents, please let me know.
Contact us to see how our cybersecurity learning games can help your employees make better risk decisions.