News and Insights
Get the latest Click Armor news and expert insights to help you fight phishing, social engineering scams and other risks related to human behaviors.
How Click Armor’s thought-provoking interactivity engages end-users to learn about cyber security and compliance risks
You’ve probably experienced it yourself when going through an online course that isn’t one of your personal top priorities. You drift off as you scan a wall of text and click on the “Next” button… Or you look for the “fast forward” button on the cute video that seems...
Sneaky Microsoft Office phishing attachments effectively trick users into running malicious macros
Most of us have learned not to enable macros in unexpected Microsoft Office documents. But there is a new malware attack that uses some less obvious social engineering tactics to get people to allow macros to run.Attackers are looking for more effective attacks, as...
Three ways companies suffering breaches can reduce risks to their customers
On March 1, 2021 I wrote a short article about a data breach most people have never heard of. The victim was a company called DriveSure, which provides software to car dealerships that aims to help with customer loyalty through intelligent use of service records and...
What to tell frightened customers and end users about the Kaseya VSA ransomware breach
Hopefully your customers weren’t impacted by the recent Kaseya VSA ransomware incident that caused massive outages for many MSPs’ customers. There’s a good chance that your customers and end-users will be wondering if they are still at risk. Even if you don’t use...
How can small utilities strengthen their critical gap in cyber security awareness?
Imagine being a manager responsible for delivering the most basic necessities of life to an entire town or village full of people, many of whom you know personally. Now imagine that you have not been given the funds nor the mandate required to ensure that very capable...
Bundling security awareness in MSP services is like getting seatbelts with your new car
If cars didn’t have seatbelts built into them when they are purchased, how many people do you think would buy them “a la carte”? My guess is, not very many. But we all expect seatbelts to be included in every car that’s sold today. This is analogous to how cyber...
You need to plan NOW for a successful Cyber Security Awareness Month!
If you are like me in past years, you always miss the opportunity to do something really creative for Cyber Security Awareness Month. Then in November, you tell yourself, “Next year, let’s do something memorable…” But before you know it, the summer is over, we are...
Why pirated software is risky, and why you should always use licensed programs
When you’re on a tight budget, it’s tempting to want to find a free version of the software you need. But it’s long been known that using pirated versions of popular software can put your computer at risk of getting malware. The discovery of a new “cryptojacking”...
How supply chains must adapt to reduce the risk of major ransomware attacks
On May 30, JBS, the world’s largest producer of beef and pork was hit with a major ransomware attack. The outage impacted the company's operations in the USA, Australia and Canada. The growing trend in ransomware attacks highlights the vulnerability of organizations...
Case Study: Click Armor provided a 50% improvement in average end-user phishing awareness for one customer. How’s your phishing assessment doing?
You may be happy with the results from your end-user phishing assessments. But how confident are you that users have actually improved their analytical skills? For that, you need meaningful baseline and final proficiency tests, not just a click-through rate on...
MSP Tips: 6 ways to co-manage cyber liabilities with customers
Cyber security risk of customers is becoming a hot topic among MSPs. Recently, I have heard comments from some providers who have been struggling with customers that are demanding that thei MSP take on very high levels of responsibility for cyber security incidents....
Can I Be Phished? – Ep. 7 Funny FedEx Offer – featuring Pete Matheson
This episode features Pete Matheson, the founder of Tekkers IT Managed Services. Pete lives in the UK, and now coaches IT businesses on video marketing. Try the "CAN I BE PHISHED?" online self-assessment game to get a taste of how fun and effective gamified learning...
Medical billing provider breached due to email account compromise, impacts personal health data of its customers’ patients
A July 2020 breach notification that details an email account take-over at medical billing provider Administrative Advantage revealed that there was a large range of personal health data accessible within an employee email account. The question of how it happened, and...
Did this company unfairly promise its employees a COVID vaccination in a phishing test?
In March of 2021, the marketing agency ICF Next ran a “live phishing assessment” on over 400 of its workers to test their vulnerability to phishing attacks, and ostensibly, to teach them a lesson about being careful with suspicious messages. It’s a common technique...
Guest appearance on The MSP Show: How gamification of cyber security awareness brings new value for MSPs
A few weeks ago I had Stuart Crawford from Ulistic MSP Marketing on as a guest in the "Can I Be Phished?" podcast, where we unboxed a phishing email that looked like an Amazon shipping confirmation. This time, I joined Stuart on The MSP Show, to discuss the benefits...
