Privacy Policy

Click Armor® is committed to protecting and respecting your privacy. We collect, use, and keep  information in compliance with the Canadian Personal Information Protection and Electronic  Documents Act (PIPEDA). For the purpose of the Act, the data controller is Click Armor Corporation.

This policy and any other documents referred to set out the basis on which any personal  data Click Armor Corp. collects from you, or that you provide to us, will be processed  by us.

Please read the following privacy policy to understand how we collect and use your  personal data, for example when you contact us, visit our website (Site), apply for a job, or  use our products and services.

Whenever you give us personal data, you are consenting to its processing, collection and  use in accordance with this privacy policy. You may withdraw your consent at any time by  emailing sales@clickarmor.ca with your full name.

Privacy Principles

Trust and transparency are foundational to what we do at Click Armor. We are committed to being  open about how we approach privacy at Click Armor and aim to communicate with you about  privacy in a way that is easy for you to understand. To support these goals, we developed  these Privacy Principles to highlight our commitment to responsibly protect and handle your  personal information. Our Privacy Principles help guide decisions we make at every level of  our organization, every day, so that we can fulfill our mission to provide security in a way that  is consistent with our core values as well as our legal obligations.

Our core Privacy Principles are:

• Integrity. We do not sell data.

• Transparency. We are transparent with our customers, partners, and employees  about how we collect, use, and share data.

• Security. Security is both our business and highest priority. We use standard best  practices and advanced organizational, technical, and behavioral security measures  to protect data.

• Accountability. We take the protection of data very seriously.

Information Click Armor may collect from you

** Click Armor may collect and process the following data about you:**

• Information that you provide by filling in forms on our Site, providing details by  registration or other means (e.g., giving business cards) at a marketing event, or  when setting up administrator accounts in our product or services.

• Information that you provide us to use the Click Armor Customer Portal to include email  address and phone number. Phone numbers are used for two factor authentication and support services.

• Information you provide us including inquiries and/or feedback.

• Your Internet Protocol (IP) address, operating system, and web browser use.

• Click Armor may also ask you for information when you report a problem with our site.

• If you contact us, Click Armor may keep a record of that correspondence.

• Details of your visits to our site including, but not limited to, traffic data, location data and other communication data, and the resources that you access.

Cookies and other Tracking Technologies

When you visit our Website or use our Services, we use “cookies” and other  tracking technologies.

If you turn cookies off, some of the features that make your site experience more efficient  may not function properly. It may negatively affect user’s experience.

Providing products and services

If you purchase or use our products or services, we may use your personal data for  purposes which include but are not limited to:

• verifying your credentials,

• carrying out end user compliance checks for export control purposes,

• providing training sessions for which you have registered,

• providing maintenance and technical support,

• providing information about product upgrades, updates, and renewals,

• developing and enhancing products, services, and our infrastructure,

• processing orders and generating billing information.

Certain products and services may include features that collect additional personal data for  other purposes, as described in the applicable customer agreement. For detailed information,  please also refer to the applicable product or service description.

Who we share your personal information with

We do not sell, trade, or otherwise transfer PII that could identify either a person or a  customer to third parties as part of our Services unless we provide users with advance notice.  This does not include website hosting partners and other parties who assist us in operating  our website, conducting our business, or serving our users, so long as those parties agree to  keep this information confidential. If we leverage data from customers to create derivative  works to operate or enhance our Services, we would sanitize those derivative works so that  they would not identify any person or customer. As noted above, we may share PII provided  by a customer to that customer as part of operating our Services. We may also use and  disclose PII as required to comply with a court order or applicable law. Non-personally  identifiable visitor information may be provided to other parties for marketing, advertising, or  other uses.

How we keep your personal information secure

Security is what we do, and we take the security of the personal information we have about you very seriously. We use appropriate administrative, organizational, technical, and physical  safeguards that are designed to protect the personal information we collect and process  about you. The measures we use are designed to provide a level of security appropriate to  the risk of processing your personal information and to help ensure that your data is safe,  secure, and only available to you and to those with authorized access (as decided by your  Organization Administrator or you, as appropriate).

How long we keep your personal information

We only keep your personal information for as long as we have an ongoing legitimate business need to do so (for example, to fulfill the purposes outlined in this Notice, to provide  the Services or to comply with legal, tax or accounting requirements, to enforce our  agreements or to comply with our legal obligations). When we have no ongoing legitimate  business need to process your personal information, we will either delete or anonymize it. If  this is not possible (for example, because your personal information has been stored in  backup archives), then we will securely store your personal information and isolate it from  any further processing until deletion is possible.

Your rights

You have the right to request by contacting sales@clickarmor.ca

• information about how your personal data is processed;

• a copy of your personal data;

• an immediate correction to your personal data. You can also:

• raise an objection about how your personal data is processed;

• request that your personal data is erased if there is no longer a justification for it.

• ask that the processing of your personal data is restricted in certain circumstances;

• opt out of the use of your personal data for any purposes or a specific purpose.

Changes to our Privacy & Data Protection Policy

Click Armor Corp reserves the right to amend this Privacy and Data Protection Policy at any time, for any reason, without notice to you, other than the posting of the amended  Privacy and Data Protection Policy at this Site. You should check our Site to see the current  Privacy and Data Protection Policy that is in effect and any changes that may have been  made to it.

Data Privacy Officer

Click Armor is headquartered in Ottawa, Ontario, Canada. Click Armor has appointed an internal data  protection officer for you to contact if you have any questions or concerns about our  Privacy Policy. The contact information for the Click Armor’s data protection officer is as  follows:

Scott Wright, Privacy Officer

Click Armor

340 Legget Drive, Suite 140

Kanata, Ontario, Canada

K2K 1Y6

Click Armor® is committed to protecting and respecting your privacy. We collect, use, and keep  information in compliance with the Canadian Personal Information Protection and Electronic  Documents Act (PIPEDA). For the purpose of the Act, the data controller is Click Armor Corporation.

This policy and any other documents referred to set out the basis on which any personal  data Click Armor Corp. collects from you, or that you provide to us, will be processed  by us.

Please read the following privacy policy to understand how we collect and use your  personal data, for example when you contact us, visit our website (Site), apply for a job, or  use our products and services.

Whenever you give us personal data, you are consenting to its processing, collection and  use in accordance with this privacy policy. You may withdraw your consent at any time by  emailing sales@clickarmor.ca with your full name.

Privacy Principles

Trust and transparency are foundational to what we do at Click Armor. We are committed to being  open about how we approach privacy at Click Armor and aim to communicate with you about  privacy in a way that is easy for you to understand. To support these goals, we developed  these Privacy Principles to highlight our commitment to responsibly protect and handle your  personal information. Our Privacy Principles help guide decisions we make at every level of  our organization, every day, so that we can fulfill our mission to provide security in a way that  is consistent with our core values as well as our legal obligations.

Our core Privacy Principles are:

• Integrity. We do not sell data.

• Transparency. We are transparent with our customers, partners, and employees  about how we collect, use, and share data.

• Security. Security is both our business and highest priority. We use standard best  practices and advanced organizational, technical, and behavioral security measures  to protect data.

• Accountability. We take the protection of data very seriously.

Information Click Armor may collect from you

** Click Armor may collect and process the following data about you:**

• Information that you provide by filling in forms on our Site, providing details by  registration or other means (e.g., giving business cards) at a marketing event, or  when setting up administrator accounts in our product or services.

• Information that you provide us to use the Click Armor Customer Portal to include email  address and phone number. Phone numbers are used for two factor authentication and support services.

• Information you provide us including inquiries and/or feedback.

• Your Internet Protocol (IP) address, operating system, and web browser use.

• Click Armor may also ask you for information when you report a problem with our site.

• If you contact us, Click Armor may keep a record of that correspondence.

• Details of your visits to our site including, but not limited to, traffic data, location data and other communication data, and the resources that you access.

Cookies and other Tracking Technologies

When you visit our Website or use our Services, we use “cookies” and other  tracking technologies.

If you turn cookies off, some of the features that make your site experience more efficient  may not function properly. It may negatively affect user’s experience.

Providing products and services

If you purchase or use our products or services, we may use your personal data for  purposes which include but are not limited to:

• verifying your credentials,

• carrying out end user compliance checks for export control purposes,

• providing training sessions for which you have registered,

• providing maintenance and technical support,

• providing information about product upgrades, updates, and renewals,

• developing and enhancing products, services, and our infrastructure,

• processing orders and generating billing information.

Certain products and services may include features that collect additional personal data for  other purposes, as described in the applicable customer agreement. For detailed information,  please also refer to the applicable product or service description.

Who we share your personal information with

We do not sell, trade, or otherwise transfer PII that could identify either a person or a  customer to third parties as part of our Services unless we provide users with advance notice.  This does not include website hosting partners and other parties who assist us in operating  our website, conducting our business, or serving our users, so long as those parties agree to  keep this information confidential. If we leverage data from customers to create derivative  works to operate or enhance our Services, we would sanitize those derivative works so that  they would not identify any person or customer. As noted above, we may share PII provided  by a customer to that customer as part of operating our Services. We may also use and  disclose PII as required to comply with a court order or applicable law. Non-personally  identifiable visitor information may be provided to other parties for marketing, advertising, or  other uses.

How we keep your personal information secure

Security is what we do, and we take the security of the personal information we have about you very seriously. We use appropriate administrative, organizational, technical, and physical  safeguards that are designed to protect the personal information we collect and process  about you. The measures we use are designed to provide a level of security appropriate to  the risk of processing your personal information and to help ensure that your data is safe,  secure, and only available to you and to those with authorized access (as decided by your  Organization Administrator or you, as appropriate).

How long we keep your personal information

We only keep your personal information for as long as we have an ongoing legitimate business need to do so (for example, to fulfill the purposes outlined in this Notice, to provide  the Services or to comply with legal, tax or accounting requirements, to enforce our  agreements or to comply with our legal obligations). When we have no ongoing legitimate  business need to process your personal information, we will either delete or anonymize it. If  this is not possible (for example, because your personal information has been stored in  backup archives), then we will securely store your personal information and isolate it from  any further processing until deletion is possible.

Your rights

You have the right to request by contacting sales@clickarmor.ca

• information about how your personal data is processed;

• a copy of your personal data;

• an immediate correction to your personal data. You can also:

• raise an objection about how your personal data is processed;

• request that your personal data is erased if there is no longer a justification for it.

• ask that the processing of your personal data is restricted in certain circumstances;

• opt out of the use of your personal data for any purposes or a specific purpose.

Changes to our Privacy & Data Protection Policy

Click Armor Corp reserves the right to amend this Privacy and Data Protection Policy at any time, for any reason, without notice to you, other than the posting of the amended  Privacy and Data Protection Policy at this Site. You should check our Site to see the current  Privacy and Data Protection Policy that is in effect and any changes that may have been  made to it.

Data Privacy Officer

Click Armor is headquartered in Ottawa, Ontario, Canada. Click Armor has appointed an internal data  protection officer for you to contact if you have any questions or concerns about our  Privacy Policy. The contact information for the Click Armor’s data protection officer is as  follows:

Scott Wright, Privacy Officer

Click Armor

340 Legget Drive, Suite 140

Kanata, Ontario, Canada

K2K 1Y6

Why Click Armor?